East Side Auto Repair

Message: My 2008 accord completely gave out on me, here I was thinking that it was hydro locked. Found this amazing place from AAA and figured it would give it a try.. Took it in and every step of the way the owner frank gave me prices, options, and information on the situation from start to finish. Ended up having to get rid of the car and he was kind enough to take it off my hands with no hassle.. Communication is the biggest issue I’ve had with garages in the past but Frank made sure I knew just what I would be paying before anything was done and if anything changed or anything was found I was told over the phone and given suggestions and advice then entire way through.. The most pleasant experience at a garage I’ve had so far and I’ll be happily coming back!

Message: Let me start off by saying these are the most knowledgeable and honest Auto Repair people I have ever dealt with. I transport pets and my car broke down in Worcester. They got my car fixed and back on the road within a couple of hours. I live 3000 miles away from here so it would have been very easy for them to take advantage of me, but they are good honest people and I really appreciate that thank you so much.

Message: They did an amazing job with my car. They waited and were so patient and kind to me while i got together the money for the bill. The owner is such a pleasant man; super helpful, friendly, respectful & all around just a great guy. He made this whole process for me go so smoothly & made me feel like my car was in the right hands.. which it was! Oh & also the day my car broke down they helped me with a ride home too. I was running tight on money and really had no one able since i was new resident to not only the city of worcester but also to the state, but i didnt even need to explain any of that without them gladly offering me a ride first. My car is running so smoothly now! I think its running better now than it was when i first bought it! I dont think i couldve gone to a better business for services. seriously reccomend this place! Thanks for everything

Message: One of the best auto repair places I've ever dealt with. 1. A friendly helpful person always answered the phone. 2. They were fair on price. 3. They were persistent with a very difficult to diagnose engine problem.. I would go there again in a minute and would definitely recommend them to a friend.

Message: Highly recommend this place for quick tire patches. I had a slow leak on one tire. They inspected it, found a nail and fixed it less than 15 minutes. Only cost me less than $30. I had gone to monro auto care right before that and they said my tire was not fixable (could not show me where the nail was), quoted me for brand new tires (I have an AWD) because they didnt have the same brand to replace just one tire.

Message: Took great care of my car! They were able to squeeze me in last minute for a brake job, and didn't try to upsell me anything. Frank was wicked kind and called to update me on the car, and made sure that the job was done. If you're in need of auto repairs, I highly recommend this shop :).

Message: This was my first time using East Side Auto and it is safe to say they now have a life-long customer. I cannot say enough about how stress-free and seamless my whole experience was. Frank went above and beyond to accommodate my rental car, talk through insurance, and continuously kept me updated with transparency and sincerity. He even made additional repairs to my vehicle outside of my insurance appraisal. His generosity and precision is unlike any other car place/experience I’ve had. 10/10 would recommend East Side. Thank you, Frank!